Site Notice

Contact

For questions about ClearSky Solar website content, advertising disclosures, privacy requests, correction requests, or general publication matters, use the contact details below. Please include the page URL, date viewed, and a short description of your request.

Important note

ClearSky Solar is independent marketing content. It is not a government program, utility company, financial advisor, lender, solar installer, or rebate administrator. Contacting ClearSky Solar does not guarantee savings, approval, financing, installation, rebates, credits, or any specific offer.

Response handling

Messages may be reviewed for routing, compliance, correction, privacy, or operational purposes. Do not send sensitive documents unless specifically requested through an approved process.

Scope of contact channels

The contact channels listed on this page are provided for general website, publication, advertising, privacy, correction, and operational inquiries. They are not intended for urgent matters, emergency services, utility service issues, installer scheduling emergencies, financing disputes, or official government program communications. If a matter requires an immediate response from a utility provider, installer, lender, regulator, public authority, or professional adviser, the relevant organization should be contacted directly through its official channels.

Information to include

To help route a message efficiently, include the page URL, the date the page was viewed, the device or browser used if a technical issue occurred, and a concise description of the request. For privacy or correction requests, include enough detail to identify the relevant interaction, but avoid sending unnecessary personal, financial, medical, identity, property, or utility account documents unless a secure and appropriate process has been confirmed.

Advertising and campaign questions

Some pages may appear in paid advertising, sponsored placement, native advertising, search advertising, social advertising, affiliate, lead-generation, or campaign tracking environments. A message about an advertisement should, where possible, include the advertisement headline, referring website, approximate time seen, campaign URL, or screenshot. This information can help identify the relevant creative, placement, or tracking configuration.

No service relationship by contact

Sending a message does not create an installer-customer relationship, lender-borrower relationship, adviser-client relationship, utility-service relationship, or government-benefit relationship. A response, if provided, is for general handling of the website inquiry and should not be treated as a quote, approval, financing decision, installation commitment, rebate decision, eligibility determination, or professional advice.

Possible response times

Response times may vary depending on message volume, campaign activity, staffing, technical issues, the nature of the request, and the information provided. Some messages may require internal review before a response can be sent. We may decline to respond to abusive, incomplete, automated, irrelevant, unlawful, or duplicative messages, or to messages that appear to misuse the contact channel.

Record keeping

Messages and related records may be retained for reasonable business, compliance, security, fraud-prevention, dispute-resolution, privacy, correction, or operational purposes. Retention periods may vary based on the type of request, applicable requirements, campaign configuration, and legitimate business needs. More information about privacy handling is provided in the Privacy Policy.