Site Notice

Privacy Policy

This Privacy Policy explains how ClearSky Solar may handle information in connection with this website, advertising campaigns, contact requests, and general residential solar content. It is written for general transparency and should be read together with the Imprint, Terms of Use, and Disclaimer.

Information we may collect

Depending on how a page is configured, we may process information you voluntarily provide, such as name, email address, phone number, province, homeowner status, monthly electricity bill range, roof type, home type, message content, and related solar comparison details. We may also process technical data such as IP address, browser type, device type, approximate location derived from technical signals, referrer, campaign identifiers, page interactions, and timestamps.

Purpose of processing

Information may be used to operate the website, respond to messages, maintain security, measure advertising performance, improve page content, prevent fraud or misuse, document consent where required, and route inquiries in accordance with the relevant campaign setup. Where a form is active, submitted information is sent to a server-side endpoint for processing, storage, and inquiry handling.

Advertising and analytics

Advertising networks, traffic platforms, analytics providers, hosting providers, or campaign measurement tools may collect or receive technical data when pages are loaded or advertisements are clicked. These providers may use cookies, pixels, local storage, server logs, or similar technologies according to their own policies and the campaign configuration. Users can adjust browser settings to block or delete cookies, though doing so may affect measurement and page functionality.

Sharing and retention

We may share information with service providers, hosting vendors, analytics vendors, advertising partners, compliance reviewers, professional advisers, installers, lead buyers, or authorities where necessary for legitimate business, legal, or operational purposes. Personal information is retained only for as long as reasonably necessary for the purpose collected, unless a longer period is required for legal, accounting, compliance, dispute-resolution, or security reasons.

Your choices

You may request access, correction, deletion, restriction, or objection where applicable law provides those rights. You may also request information about how personal data is handled in connection with the website. To make a request, use the contact information listed on the Imprint page and include enough detail to identify the data or interaction concerned.

Security

Reasonable administrative, technical, and organizational measures may be used to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No website, advertising environment, email system, or internet transmission can be guaranteed completely secure.

Children

This website is intended for adults who are reviewing residential solar information. It is not directed to children and should not be used to submit information about minors without appropriate authority.

Updates

This Privacy Policy may be updated to reflect operational, legal, technical, or campaign changes. The version displayed on the website is the current public version for this static page set.

Lead and inquiry handling

Where a form is active, submitted information may be used to understand the nature of a homeowner inquiry, route the inquiry according to the campaign setup, document consent, prevent misuse, and support follow-up about residential solar options. A submission may include information about province, homeownership status, electricity bill range, roof type, home type, contact details, and optional notes. Users should avoid submitting information that is not necessary for the inquiry.

Optional notes and free-text fields

Some forms may include optional free-text fields. Information entered into those fields is provided voluntarily and may be more difficult to categorize than structured form responses. Users should not include sensitive identification numbers, financial account details, utility account credentials, medical information, passwords, private documents, or information about other people unless there is a clear reason and appropriate authority to do so.

Campaign identifiers and referrers

When a user arrives through an advertisement, search result, publisher placement, social link, referral link, or campaign URL, technical identifiers may be present in the page address or referrer information. These identifiers may help measure performance, prevent fraud, understand traffic quality, attribute interactions, diagnose technical issues, and apply campaign rules. Browser settings, privacy tools, and platform restrictions may limit or modify this information.

Cookies and similar technologies

Depending on configuration, the website or related service providers may use cookies, pixels, tags, local storage, session storage, server logs, or similar technologies. These technologies may support page operation, analytics, security, advertising measurement, frequency management, attribution, and campaign optimization. Users may adjust browser settings to block or delete some technologies, but this may affect functionality, measurement, or the ability to maintain preferences.

Service providers and routing partners

Information may be processed by vendors that assist with hosting, security, analytics, advertising, form handling, campaign management, compliance review, customer relationship tools, call handling, email delivery, lead routing, fraud prevention, or operational support. Where appropriate, these parties are expected to process information for defined business purposes and subject to relevant contractual, technical, or organizational safeguards.

International processing

Because websites, hosting providers, advertising platforms, analytics vendors, and operational tools may operate across borders, information may be processed or accessed in more than one country. Data protection rules and government access rules may differ by location. We use reasonable operational measures intended to support appropriate handling of information in connection with the website and related campaigns.

Consent records

Where a form includes a consent checkbox or similar confirmation, a record of that interaction may be kept with associated technical details such as timestamp, page version, source, or campaign information. Such records may be used to demonstrate the context of an inquiry, respond to complaints, manage suppression requests, investigate misuse, or comply with operational and legal obligations.

Deletion and suppression

Requests to delete information may be handled according to applicable law and operational requirements. In some cases, limited information may be retained to maintain a suppression list, document a request, prevent repeated contact, resolve disputes, comply with law, protect security, or preserve records that are reasonably needed for legitimate business purposes.